Customer Service
RETURNS
We want to ensure that you are completely satisfied with your purchase. You may return your order for a refund.
We accept online returns of non-sale, unworn/unwashed merchandise with the original tags attached within 30 days of your order receipt.
All refunds will be applied to the original payment method.
HOW TO RETURN
Our return process is convenient and easy. Included with each purchase invoice is a return form with instructions for returning your purchase.
Return Address:
Creative Logistics
Skin Online Warehouse
Original Order #_________
587 Industrial Road
Carlstadt, NJ 07072
SHIPPING
Your package will be shipped by UPS and the tracking code will be emailed to you after every purchase.
WHERE WE SHIP
We do not ship to PO Boxes
We currently ship within the United States and to Canada only.
Ground Shipping – ( 3-5 business days) $8.00
2nd Day Air $20
Next Day Air $30
Canada (Ground only) $30
CUSTOMS DUTIES
Please note that shipping charges to Canada do not include taxes or duty. The
Customer is solely responsible for any customs duties, foreign taxes or other fees that his/her country may impost to take delivery of the order.