Customer Service

RETURNS

We want to ensure that you are completely satisfied with your purchase.  You may return your order for a refund.

We accept online returns of non-sale, unworn/unwashed merchandise with the original tags attached within 30 days of your order receipt.

All refunds will be applied to the original payment method.

HOW TO RETURN

Our return process is convenient and easy.  Included with each purchase invoice is a return form with instructions for returning your purchase.

Return Address:

Creative Logistics

Skin Online Warehouse

Original Order #_________

587 Industrial Road

Carlstadt, NJ 07072

 

SHIPPING

Your package will be shipped by UPS and the tracking code will be emailed to you after every purchase.

WHERE WE SHIP

We do not ship to PO Boxes

We currently ship within the United States and to Canada only.

Ground Shipping – ( 3-5 business days)   $8.00

2nd Day Air                                                   $20

Next Day Air                                                 $30

Canada (Ground only)                                $30

 

CUSTOMS DUTIES

Please note that shipping charges to Canada do not include taxes or duty.  The

Customer is solely responsible for any customs duties, foreign taxes or other fees that his/her country may impost to take delivery of the order.